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Data protection notice

Data protection

All matters relating to data protection are very important to us, therefore you will find the following information on your personal data protection.

General information

This privacy policy explains to users the nature, scope and purposes of the collection and use of personal data by the Matterhorn Valley Hotels on this website.

Which data is automatically stored by our hoster?

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes access data:

• Name of the accessed website

• Date and time of retrieval

• data volume transferred

• Message about successful retrieval

• Browser type and version, and the user's operating system

• Referrer URL (the URL referring to our website, e.g. Google search)

• IP address and the requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence.

Handling of personal data

Personal data is information with the help of which a person can be determined, i.e. information that can be traced back to a person. This includes the name, email address or telephone number. But also data about preferences, hobbies, memberships or which websites have been viewed by someone else are considered personal data. Personal data is only collected, used and passed on by the provider if this is permitted by law or if the users agree to the collection of data.

Protection of your personal data

We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. Our security measures are continuously revised and optimised in line with technological developments.
When you use a service on our website, your personal data is transferred to us. To prevent it from falling into the wrong hands, we encrypt it using the SSL (Secure Socket Layer) method. The SSL procedure is currently the most common and safest data transfer procedure on the Internet.

Function of the SSL procedure

With the SSL (Secure Socket Layer) procedure, data that a customer sends to a company's server via the Internet is protected. SSL provides triple protection:

• Your entries to be transmitted are encrypted.

• It is ensured that the form is only returned to the server from which it was opened.

• It is checked whether the data reaches its respective recipient completely and unchanged.

SSL is used whenever you see a small (usually green) lock on your screen, either in the lower left-hand corner of the status bar of your browser or next to the URL line in the upper part of the browser.

What is saved when a contact is made?

When contacting us via our contact form, the user's details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise. We will not pass on this data without your consent.

What is the newsletter data used for?

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use these data exclusively for sending the requested information and do not pass them on to third parties. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time.

Integration of third-party services and content

It can happen that within this online offer third party content, such as videos from YouTube, map material from Google Maps, RSS feeds or graphics from other websites are integrated. This always presupposes that the providers of these contents (hereinafter referred to as "third-party providers") are aware of the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. However, we have no influence on this if the third-party providers store the IP address for statistical purposes, for example. As far as we are aware of this, we inform the users about it.

Use of social plugins from Facebook

We use social plugins from, operated by Facebook Inc. on our website. The plugins can be recognized by the Facebook logo or the addition "Facebook Social Plugin". The data exchange explicitly does not take place by clicking on the Like button, but already by the code delivered by Facebook on / / / This data cannot be viewed or changed by the site operator in a bundled form. Details on the handling of your personal data by Facebook can be found in the Facebook privacy policy:

Handling of cookies and storage on your computer

To make your visit to the website more attractive and to enable the use of certain functions, the website uses so-called cookies on various pages. These are small text files that are stored on your end device (e.g. mobile phone, tablet, PC). Some of the cookies used are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable your browser to be recognised on your next visit (so-called persistent cookies such as the storage of your login data on request). You can set up your browser so that you are informed about the setting of cookies and can decide for yourself whether to accept them or generally exclude their acceptance. Hereby we point out that the functionality and user comfort can be limited without cookies. You can find more information here:

Use of Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

Use of Web Fonts

External fonts, Google Fonts, are used on these Internet pages. Google Fonts is a service of Google Inc. ("Google"). The integration of these Web Fonts is done by a server call, usually a Google server in the USA. This transfers to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to these Internet pages is also stored by Google. You will find more detailed information in the Google data protection information, which you can download here:

Use of data for specific purposes

We observe the principle of purpose-related data use and collect, process and store your personal data only for the purposes for which you have given them to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract. Also, the transfer to state institutions and authorities entitled to receive information is only carried out within the scope of the legal obligations to provide information or if we are obliged to provide information by a court decision.
Internal company data protection is also very important to us. Our employees and the service companies we commission have been obligated by us to maintain secrecy and to comply with the provisions of data protection law.

Right of information and revocation

You will receive information about your data stored with us at any time and free of charge without giving reasons. You can block, correct or delete your data collected by us at any time and object to anonymous or pseudonymous data collection and storage for the purpose of optimizing our website. You can also revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact We will be happy to answer any further questions you may have about our information on data protection and the processing of your personal data. Please note that data protection regulations and handling of data protection, e.g. at Google, can change continuously. It is therefore advisable and necessary to keep up to date with changes in legal regulations and the practices of companies such as Google.

Still questions or uncertain?

Your trust is important to us. Therefore we would like to be at your disposal regarding the processing of your personal data. If you have any questions that are not answered by this privacy policy, please contact us via e-mail at

Data protection notice